06 Sep 2010 
Support Center » VodaHost Knowledgebase » Domain Names & DNS » Why wasn't an extra year added to my domain's registration period when I transferred it to VodaHost Domains?
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 Why wasn't an extra year added to my domain's registration period when I transferred it to VodaHost Domains?
Solution

If a domain is renewed and then transferred within the first 45 days after the expiration date, an additional year will not be added to the domain's expiration date. This is a registry restriction and applies to all registrars. 

If a domain is transferred to VodaHost within the registry's auto-renew period (that first 45 days after you renew the expired domain) as the gaining registrar, VodaHost is charged for the transfer by the registry, thus we cannot issue refunds for domains that are transferred to VodaHost.

If you wish to attempt to obtain a refund for your renewal, please contact the previous registrar to request a refund. As with VodaHost, most registrar's policies do not allow for refund of these domains.



Article Details
Article ID: 148
Created On: 06 Mar 2006 05:35 PM

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